Travel Mongolia with peace of mind
"Asuu" is the Mongolian word for "ask". Asuu.Travel was born from the idea that everyone travelling in Mongolia should have someone to ask and somewhere to turn.
A journey into Mongolia's wild, untouched nature and the life and culture of its nomads should be free of worry. So we check every guide, place to stay and tour company, and keep booking and payment safe in one place.
Asuu.Travel in numbers
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We check and verify everyone
Guides
Places to stay
Tour companies
Nobody who fails the check appears on the site.
Your money stays with us until the trip starts
Your payment is held in full in Asuu's account until the trip starts. The provider receives the deposit on the day the trip starts and the balance within 3 days after it ends.
We stand behind both sides
For travellers
- Verified guides, places and companies in one place
- No double or fake bookings
- If a provider cancels, you move to another guide or place costing up to 15% more at no extra charge
- The site in 6 languages
For providers
- Bookings arrive already paid — no worrying whether the money will come
- No fake bookings: only paid bookings are confirmed
- Manage your calendar, bookings and income from your own dashboard
- Work with several companies at the same time
Who is responsible for Asuu.Travel
Asuu Tseg App LLC
Website developmentA website and software development company founded in 2022. It turns the ideas and everyday needs of organisations and individuals into easy-to-use digital solutions, and builds and develops Asuu.Travel.
Responsible for
- The website, traveller accounts, search and booking
- The providers' dashboards
- Payments and bank settlement
- Servers, security and personal data protection
Mongolian National Horse Park
OperationsAn equestrian culture and tourism complex on seven hectares at Tsonjin Boldog in Erdene soum, Töv province, beside the Chinggis Khaan equestrian statue. It has the "Legend of Chinggis Khaan" equestrian show, horse riding, archery, horse polo, show jumping, a 500–800 seat performance hall, a winter hotel, a ger camp, a ger restaurant and a conference hall. Our motto is "Mongolian horse culture to the world".
Responsible for
- Resolving travellers' problems and complaints on the spot
- Verification of guides, places to stay and tour companies
- Horse treks, shows and event programmes
- Training providers and monitoring service quality
Have a question?
Online by QPay, Visa or Mastercard, in Mongolian tugrik.
The deposit on the day the trip starts, the balance within 3 days after it ends. Until then your money is held by us.
Yes. Cancel 3 days or more before the trip starts and 85% of the payment is refunded. Cancel later and there is no refund.
Their phone and email open to you as soon as your payment is confirmed. Before that you can send the guide a request.
Send your request through the "Ask" form on the home page and we will ask every registered guide and company.
Create an account, then choose guide, place to stay or company on the "Become a provider" page. You appear on the site once verified.